Privacy Policy

Last updated: July 18, 2026

This Privacy Policy explains how O Solutions (“O Solutions,” “we,” “us,” or “our”) collects, uses, and safeguards your personal data when you visit osolutions.ai (the “Site”) or contact us through it. We serve clients in the United States and the European Union, and we handle personal data in line with the EU General Data Protection Regulation (GDPR), the UK GDPR, and, where applicable, the California Consumer Privacy Act (CCPA/CPRA).

We are the data controller for the personal data described here. If you have any questions, contact us at privacy@osolutions.io.

1. Data we collect

Information you provide

When you submit our contact form, we collect the data you enter:

  • Name and email address (required to respond to you);
  • Website / stack details and any message you choose to include (optional).

Information collected automatically

  • Usage and device data — if you consent to analytics, Google Analytics collects e.g. pages viewed, approximate location, browser and device type, and referring links.
  • Server logs — when a server error occurs we log technical request details, including your IP address, browser user-agent, and the referring URL, to diagnose and fix issues and protect the Site.
  • Anti-spam data — we use Google reCAPTCHA to protect the contact form from spam and abuse. It loads only on pages that contain our contact form (regardless of your analytics choice) and collects hardware and software information and interaction data to distinguish humans from bots.

2. Cookies and similar technologies

We use a small number of cookies and local storage entries:

  • Strictly necessary / functional — local storage entries that remember your light or dark theme preference and your cookie-consent choice. These are not used for tracking.
  • Analytics — Google Analytics sets cookies to measure and improve how the Site is used.
  • Security — Google reCAPTCHA may set cookies to provide spam and abuse protection. reCAPTCHA loads only on pages that contain the contact form, is necessary for site security, and is not affected by your analytics choice.

You can change your analytics consent at any time using the Cookie preferences link in the footer, or block and delete cookies through your browser settings. Disabling analytics or security cookies will not prevent you from reading the Site, though the contact form may not function correctly without reCAPTCHA, which cannot be disabled through our cookie controls.

3. How we use your data

  • To respond to your enquiry and provide the services you request;
  • To operate, secure, and improve the Site;
  • To measure traffic and understand how the Site is used;
  • To prevent spam, fraud, and abuse;
  • To comply with our legal obligations.

4. Legal bases (EU/UK visitors)

Where the GDPR or UK GDPR applies, we rely on the following legal bases:

  • Consent — for analytics cookies, where required. You may withdraw consent at any time.
  • Legitimate interests — to respond to your enquiry, secure the Site, keep server logs, and prevent abuse.
  • Legal obligation — where we must retain or disclose data by law.

5. Service providers and sharing

We do not sell your personal data. We share it only with service providers who process it on our behalf:

  • Google Analytics — website usage analytics; see the Google Privacy Policy;
  • Google reCAPTCHA — Google processes device and interaction data on our behalf for security, fraud, and abuse prevention on our contact form. Google acts as our processor under the Google Cloud terms;
  • Zoho — our email provider, used to receive and respond to messages you send us;
  • Hetzner — our hosting provider, which operates the servers that deliver the Site and store its logs.
  • Grafana Cloud — our logging and monitoring provider, which receives server logs (including IP addresses) to help us detect and diagnose errors.

We may also disclose data where required by law or to protect our rights.

6. International transfers

We operate in the US and EU, and our providers may process personal data in the EU/UK or the United States. Where personal data is transferred out of the EEA or UK, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

7. Data retention

We keep contact-form messages for as long as needed to handle your enquiry, maintain our business relationship, and keep reasonable business records. If you ask us to delete a message, we will do so where we can, unless we need to retain it for legal, security, or legitimate business reasons. Server and error logs are retained for up to 90 days for security and debugging. Your cookie-consent choice is stored in your browser until you change it or clear your browser storage. Analytics data is retained for up to 14 months, in line with our Google Analytics data-retention configuration.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal data; to object to or restrict certain processing; and to withdraw consent. EU/UK residents may lodge a complaint with their local data protection authority. To the extent the CCPA/CPRA applies, California residents may also request to know, access, delete, or correct their personal data, and not to be discriminated against for exercising these rights; we do not sell or share personal data as defined by the CCPA.

To exercise any of these rights, email us at privacy@osolutions.io. We will respond within the timeframes required by applicable law.

9. Children

The Site is intended for businesses and is not directed to children under 16. We do not knowingly collect their personal data.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above.

11. Contact

O Solutions
Email: privacy@osolutions.io